We've got you covered! We provide a warranty against defects in materials and workmanship for all original equipment and aftermarket products, as specified below. You can find more information on our पूछे जाने वाले प्रश्न (FAQs) section.

This Warranty Does Not Cover
  • सामान्य पोशाक र च्यात्नुहोस्
  • अनुचित विधानसभा
  • संक्षारण
  • अनुचित रखरखाव
  • घटकों, भागों, या सहायक उपकरण की स्थापना जो मूल रूप से बेची गई साइकिल के लिए या उसके अनुकूल नहीं है
  • दुर्घटना, दुरुपयोग, दुरुपयोग या उपेक्षा के कारण क्षति या विफलता
  • भाग प्रतिस्थापन या परिवर्तन के लिए श्रम शुल्क
  • गैर-मालिकाना उत्पाद (कोई अन्य मूल भाग या घटक) मूल निर्माता की वारंटी द्वारा कवर किया गया है
  • रिम्स या पहियों पर कॉस्मेटिक खरोंच या गैर-संरचनात्मक दोष

However, you are welcome to contact us to purchase a replacement or spare parts (if applicable).

This warranty applies to:
  • सभी मॉडल वर्ष 2022 और नई साइकिलें
  • 14 दिसंबर, 2021 के बाद खरीदे गए पुर्जे और एक्सेसरीज़।

This warranty is void in its entirety by any modification of the frame, fork, or components. This warranty is expressly limited to the repair or replacement of a defective item at the manufacturer’s discretion. This warranty extends from the date of receipt. MIDONKEY is not responsible for incidental or consequential damages unless prohibited by state law. Claims made outside the country of original purchase may be subject to fees and additional restrictions. Warranty duration and detail may vary by country. The English version of the warranty shall prevail.

For products purchased before 2021, please contact us directly for warranty coverage.

Initiate A Warranty Claim
First things first. Contact an authorized retailer or distributor to initiate a warranty claim. Please call before going to the store to confirm the store's hours of operation. Buy directly from us or you have questions about it? Please contact us by the contact form below stating your order number. Proof of purchase is required.

संपर्क करें

Any further questions? Send us an e-mail with your query or call us:
Tel: 0086- 769-82827404
Email: info@midonkey.com
Mob: 0086-15817481923

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